Store FAQ

All things related to the KaiStore

General KaiStore exceptions
JioPhone: Please note that the app store on the JioPhone is called JioStore and its content is determined by Reliance Jio. For more specific informatio...
Mon, 25 Jun, 2018 at 12:33 PM
Do you offer an App Store?
You can download apps from your device’s store for apps.  The KaiStore comes pre-installed on KaiOS devices outside of India and has over 500 apps, incl...
Tue, 4 Aug, 2020 at 2:03 PM
Gameloft support and reimbursement
If you are facing in-app issues with Gameloft games, want to leave feedback, request help or a refund, we recommend contacting Gameloft directly. You can re...
Thu, 28 May, 2020 at 12:58 PM
The difference between the KaiStore and the JioStore.
You can download apps from your device’s store for apps.    The KaiStore comes pre-installed on KaiOS devices outside of India and has over 500 apps, incl...
Tue, 4 Aug, 2020 at 2:06 PM
KaiStore cannot be updated/no access to KaiStore issues
Usually, when the KaiStore isn't visible or it doesn't open or when you don't see some apps or any of announced apps, it’s because there isn’...
Tue, 10 Mar, 2020 at 7:30 PM
How to uninstall apps?
In general, you can easily uninstall an app by just selecting it in the menu and clicking on 'Options' then 'Uninstall'.  Please kindly...
Thu, 11 Jun, 2020 at 7:36 AM
Are there paid apps in KaiStore?
If you happen to receive an “App Purchase Unavailable" error message, your SIM 2 slot might just be empty. You can skip the message by pressing “OK”, a...
Thu, 16 Jul, 2020 at 1:40 PM
How do I update the apps in KaiStore?
By default, all installed apps are updated automatically, but you can adjust the setting by following these steps: 1. Make sure your device is connected to...
Fri, 26 Jun, 2020 at 12:35 PM