FAQ

Can I change the birth date in my KaiOS account?
You can't edit your birth date after you've saved it.  What you can do is delete your account and create a new one with the correct date. Befo...
Wed, 16 Oct, 2019 at 5:42 PM
Why don't I have the KaiStore in my JioPhone?
KaiOS creates the software that makes smart feature phones work, but we don’t build actual phones. Partnering with manufacturers enables us to make our soft...
Thu, 9 Apr, 2020 at 10:11 AM
How do I create a Wi-Fi/USB hotspot on my device?
KaiOS supports creating a Wi-Fi/USB hotspot on a device which helps to share mobile data connection to your computer or other phone. To create a hotspot co...
Mon, 4 Nov, 2019 at 11:59 PM
Format of attachments that can be opened on KaiOS phones
You can open and read email attachments such as .pdf/.png/.jpg etc. in KaiOS devices. If you’re having trouble opening some files, you may need to download ...
Wed, 15 Apr, 2020 at 11:58 AM
How to set up a custom ringtone?
If you want to set up a custom ringtone, please edit in contact view "add a ringtone": Contacts -> Edit contact -> Add -> Add ringtone. ...
Fri, 15 May, 2020 at 9:32 AM
How to clear cache files on my phone?
To clear cache files on your device, follow these steps:   1) Long press Power Off button. 2) Choose “Clean Up Memory”.   Please kindly note that this ...
Wed, 20 May, 2020 at 1:56 PM
Can I add words to the Predictive input method?
This feature is currently not supported. Nevertheless, we are constantly working on ways to improve our OS and extend its functionality to live up to the ne...
Thu, 11 Jun, 2020 at 9:14 AM
Are there regional/SIM restrictions to KaiOS phones?
We're constantly working to bring KaiOS to more countries. Some of our devices are sold globally, while others can be found in a particular region. You...
Wed, 20 May, 2020 at 1:32 PM
How do I connect a Bluetooth device to my phone?
Please make sure that Bluetooth is enabled by following 'Settings' -> 'Network & Connectivity' -> 'Bluetooth' -> ...
Wed, 20 May, 2020 at 2:09 PM
Can I install KaiOS on any phone?
Unfortunately, you can't install KaiOS as an operating system on just any device. If you'd like to buy a KaiOS-powered phone, you can choose from...
Fri, 26 Jun, 2020 at 12:40 PM