FAQ

I have a hardware issue; how can I solve it?
Sometimes a phone can have some hardware issues and it may be very frustrating. As much as we'd love to help, KaiOS can't deal with any hardware i...
Thu, 7 Nov, 2019 at 12:39 AM
Where can I find your Terms of Service?
You can find our complete Terms of Service here. If you have questions or comments regarding our Terms of Service, feel free to contact us directly via ...
Wed, 29 Apr, 2020 at 10:27 AM
Contact us
Couldn’t find an answer to your question in our knowledge base? No worries, we are happy to help.  Submit your question via our contact form. Feel free ...
Mon, 13 Apr, 2020 at 10:41 AM
How do I synchronise my email?
Synchronising emails in KaiOS is easy. To synchronise your email inbox with your email app please follow these steps: 1. Open your email app. 2. You will b...
Fri, 3 May, 2019 at 10:34 AM
How do I delete my KaiOS account?
Sometimes deleting an account is needed due to various reasons, like using a wrong email address. Prior to deleting your KaiOS account, please make sure it ...
Tue, 29 Oct, 2019 at 9:34 AM
Is there a copy/paste feature on KaiOS devices?
We currently don’t have a copy and paste functions at the moment. Nevertheless, we are constantly working on ways to improve our OS and extend its functiona...
Wed, 15 Apr, 2020 at 11:52 AM
Photo editing on KaiOS devices
Being able to take pictures with your phone is one of the basic requirements that the modern-day handset use dictates. To enhance the experience of our user...
Fri, 3 Apr, 2020 at 2:54 PM
My car audio won't pair/frequently disconnects from KaiOS device.
If your car frequently disconnects from your KaiOS device, you can try unpairing the two and pairing them again and establish a new connection. You can do t...
Thu, 7 May, 2020 at 1:14 PM
Which accessibility options are currently available in KaiOS?
KaiOS supports various accessibility options to provide access to various features for people with impairment. All options present in the device through Set...
Fri, 3 Apr, 2020 at 2:41 PM
How can I update my software version?
The update for KaiOS phones is usually performed via OTA (Over-the-Air), which means that your phone will download it over the WiFi or mobile data connectio...
Tue, 5 Nov, 2019 at 9:56 AM